  
Listening is the key communication skill in resolving conflict. Yet we never receive
any communication skills training in listening! In this half-day communication skills
workshop you learn the listening skills and then you practice, practice,
practice so that you will actually use the communication skills after the workshop.
- Do you wish you could help people get to the heart of the matter?
- Do you wish you could be sure you're understanding them right? Are you tired of misunderstandings?
Crossed signals?
- Do you wish you could make people feel more respected?
- Do you wish you had a way of inviting people to speak without being intrusive?
- Do you wish people would talk to you more about things that are important to them?
- Do you wish you knew how to handle feelings both in yourselves and others so they wouldn't get in the way of problem-solving?
- Do you wish you were a "truth receiver"—someone people could tell the truth to because you listen non-judgmentally?
Listen Up! Active Listening shows you how to listen
for understanding and prove your understanding. It is the communication skill that ensures
you receive the message as the sender intended it. The sender knows you got the message—and
they feel heard and understood.
Listening is the most important communication skill. It is fundamental to the most important things in life: our relationships.
THIS IS A LIFE SKILL!
|
